I rarely write reviews, but I feel Cool Pro warrants my time and effort. Not only are they incredibly polite, considerate, and easy to deal with, they are hyper competent. They are easy to work with with regard to booking appointments, respectful of your time, your house and your family. They are honest and upfront and try to work with the system you have instead of up-selling. Eric really knows his stuff and easy easy to talk to and a good listener. Can’t recommend this company highly enough.